#TRACKING PACKAGES FROM CHINA TO USA HOW TO#
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A total of more than 40 international routes round out the current service profile of the Line and this number is constantly increasing.ĬSCL in China has its own international cargo agency, container yard and container lorries companies.

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More than any other carrier, CSCL calls 12 China base ports plus most river ports along the Yangtze River, the Pearl River and their branches, providing fast, safe, and economical transportation for all containerized freight. The Company network covers the main ports of China, Japan, Korea and Southeast Asia.

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It provides freight transportation services including storage, transshipment, customs arrival manifest filing, intermodal on-carriage and a host of other value-added services including container tracking.Īs of November 2006, CSCL has a young and modern fleet that comprises 151 full container vessels with a total operating capacity of 408,546 TEUs, and operates dozens of domestic coastal routes and international routes between China and Japan, Korea, Thailand, Philippines, Indonesia, Australia, Mediterranean Sea, USA, Europe and other destinations. (“CSNA Agency”).ĬSCL, the line or the principal, engages in container transportation and related services. (“CSNA Holding”) and China Shipping (North America) Agency Co., Inc. If he/she can not give such proof in specific time period, the money will be automatically refunded to buyer.CSNA - China Shipping North America - refers to two related companies: China Shipping (North America) Holding Co., Ltd. Once you have filed the dispute, then it becomes seller’s duty to prove that the parcel has been successfully delivered to buyer. So, for recipient, the best solution is to contact your payment authority(ebay, aliexpress, paypal or credit card company) and file a non-receipt dispute ASAP. China Post only accept query or claim from shipper who has original shipping receipt. How can I get refund from China Post? The tracking status has not changed over 40 days,I still do not get the item, can I contact seller or China Post for refund?Ĭhina Post does not deal with recipient directly. Package has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? Parcel was returned to shipper, or even shows “Failed delivery”.

#TRACKING PACKAGES FROM CHINA TO USA HOW TO#

How to open dispute and claim refund for fake tracking number and non received parcel? So if the parcel has delivery problem in your country, you should contact your local post office and inquire about parcel delivery. In most cases, this UPU member is your country’s postal service provider or postal company. Remember that China is a member of Universal Postal Union(UPU), its parcel will be delivered by the UPU member in your country. This is most common return reason for parcels to U.A.E

The parcel address has no P.O Box number.

The recipient is not available in the address when postman tried to make delivery.

The postman has sent the goods to your mailbox or front door and you have not checked yet.

The import customs does not release the goods.

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The address, city or postal code is wrong.

If the parcel is shipped from China to your country, the failure delivery reasons might be as following: If your tracking results shows the parcel has arrived destination for long time, but does not have delivery information, normally this means the parcel has delivery problem. My parcel has arrived at destination country for a long time without delivery, why? In most of cases, sellers will take immediate action on shipment to avoid dispute and shop downgrade penalty.

Tell him/her if you can not get real shipment information in next 3 days, you will open dispute against fraud. If you purchased from big website such as eBay/AliExpress/Amazon/Wish etc, you should contact seller and push him/her to ship the goods immediately. If over 3 business days and you still get same result as “”shipping notice received”. China Post tracking system will provide updated shipment date and location information about the parcel number. If you just got the tracking number from seller, please wait about 2 to 3 business days, if seller has actually shipped the goods.

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This means seller/shipper has applied a tracking number with shipping software provided by third party (WISH, AliExpress etc) but has not shipped the goods yet. When tracking you might get “Shipping notice received” or “Shipping notice received from WISH” or “Logistics order has been created“. What is the meaning of “Shipping notice received”?

Tracking packages from china to usa